Check-in takes place at our office in 6 Union Street, London, SE1 1SZ. Check-in from 15.00. Late check-in between 21.00 and 00.00: 20 GBP surcharge. Late check-in after 00:00: 30GBP surcharge. Check out by 11.00.
Die Unterkunft war perfekt .
In Zone 1 gelegen von unsere schlafzimmer konnten wie genau auf die scherbe gucken " the sharp " .
Sehr gepflegt , geräumig es war alles da was man braucht .
2 Bäder perfekt zum schnellen fertig machen.
Unten neben dem Haus war gleich ein Tesco wo man schnell ...noch was kaufen konnte wie getränke etc.
Ich würde die Unterkunft jeden weiterempfehlen.
Vielen dank für das tolle Heim :)
Grüße aus Berlin
The apartment was nice, exactly as shown in Internet. Unfortunately we had a boiler failure and no heating nor hot water was available for the three days of our staying. The agency tryed to solve the problem first by moving in another place but only for the second night, than we would had gone back ...to Borough 18, we refused this solution. For the last night they proposed us another apartment in Camden Town. Finally we asked a refund for half the total price we paid for the whole staing but they offered only a partial reimbursement. Hence, even if the flat was very nice and in a good position, unfortunately we did not receive the kind of support we expected from an high level agency and despite ourselves the feed back cannot be positeve.
About the boiler failure we faced I am still waiting for a positive feed back from your agency. We have asked for a refund for half the whole amount we paid but you are offering only a partial reimbursement: only half the amount we paid in London by cash because the prepayment was done in INTERNET!!! But the agency is you in anycase!!!. We think this is totally unfair. Please revise your offer because we still believe your service could be good, but that depends on the kind of support you give us. We are not asking for starts, only an aknoledgement about the inconvenience we faced and for this we are asking for the refund for half the total amount we paid. Only in this case I am sure we will be use again your service and keep trust on your services.
The location and the apartment are wonder since you have the metro very close and supermarket underneath. Is very spacious, clean and very bright (ideal for a family), this like new.The photos correspond to the reality and above you have free Wifi. The only negative is the noise of the street, since... it is very busy and does not have blinds that at 5: 00 am comes very clearly. The service has been very good and we have not had any problems when it comes to pick up keys or be in contact with them since it is they who get in touch with you. But if you don't know some English it is difficult to understand you with people who worked in the Agency in London since they spoke nothing of Spanish, it would be good that speak other languages.
La ubicación y el apartamento estan de maravilla ya que tienes el metro muy cerca y el supermercado debajo. Es muy amplio, limpio y muy luminoso (ideal para una familia), esta como nuevo.Las fotos corresponden con la realidad y encima tienes Wifi gratis. Lo único negativo es el ruido de la calle, ...ya que es muy transitada y no tiene persianas con lo que a las 5:00 am entra mucha claridad. El servicio ha sido muy bueno y no hemos tenido ningún problema a la hora de recoger las llaves o estar en contacto con ellos ya que son ellos los que se ponen en contacto contigo. Aunque si no sabes algo de inglés es dificil entenderte con las personas que trabajaban en la agencia en Londres ya que no hablaban nada de español, sería bueno que hablaran otros idiomas.